Pack8
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Frequently
asked questions

At Pack8, a leading provider of eco-friendly transit packaging solutions in India, all products are shipped under a shipment contract. However, Pack8 remains committed to ensuring a smooth door step delivery experience. In the unlikely event of a shipment being lost in transit, we take appropriate measures to address the issue and help ensure your purchase reaches you.

At Pack8, we partner with 10+ and other trusted premium carriers to ensure the fastest and most reliable shipping solutions for our customers.

Once your order is dispatched, changes cannot be made. However, cancellations are allowed. To cancel an order, go to 'My Account' → 'Order History', click on the relevant order, and select 'Cancel'.

While we don’t accept returns, we’ll gladly replace damaged items to ensure your satisfaction with our eco-friendly product.

You can track your order 24 hours after it is placed, and you will receive an email from Pack8 with the tracking details.

At Pack8, we use cookies to make your browsing experience as seamless and efficient as possible. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and activity, so you can enjoy faster navigation, personalized content, and a more streamlined shopping experience every time you visit.